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The Waterside Hotel Inverness, Inverness
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Key details
About the Hotel
19 Ness Bank,
Inverness,
United Kingdom,
IV2 4SF,
Highlands
The Waterside Hotel is a 3-star venue offering a sustainable dining experience on the banks of the River Ness. Featuring an on-site brewery, guests can enjoy locally sourced dishes and a variety of beverages. The hotel also emphasizes comfort with its luxurious accommodations and attentive service.
Rooms & Amenities
Rooms at The Waterside Hotel are fitted with luxurious bathroom amenities, TV, and complimentary Wi-Fi. Many rooms offer views of the River Ness, ensuring a pleasant stay for guests. A dedicated accessible room is available upon request.
Dining Options
Dining options include The Waterside Restaurant, which serves a variety of sustainable dishes made from locally sourced ingredients. The menu features modern and traditional Scottish cuisine, including a selection of beers and wines. Guests can enjoy meals in the beer garden or the riverside setting.
Leisure & Activities
The Waterside Hotel offers a unique experience with its on-site Uile-Bheist Distillery and brewery for guests interested in local craftsmanship. Attending distillery tours provides insights into whisky production while tastings of both whisky and beer are available. Activities include engaging with the local history and culture surrounding Inverness.
Location & Transportation
Guests at The Waterside Hotel can benefit from a convenient location with several transport options within walking distance, including Haugh Road bus stop just two minutes away. Nearby attractions include Inverness Cathedral, Inverness Museum and Art Gallery, and the scenic Ness Islands. The hotel provides a warm and inviting environment for all visitors.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Parking lot
Baggage storage
24-hour services
General
Free Wi-Fi
Parking
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Room features
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
19 Ness Bank,
Inverness,
United Kingdom,
IV2 4SF,
Highlands
Map view
19 Ness Bank,
Inverness,
United Kingdom,
IV2 4SF,
Highlands
City landmarks
InvernessScotland
River Ness
2100 ft
Great Glen Way
Ness Islands
3500 ft
Church
Old High St Stephen's Church
2700 ft
Falcon Square
2800 ft
Greig St Rio Ness
Greig Street Bridge
3100 ft
Church
Old Kirk Yard
2300 ft
Market
Victorian Market
2900 ft
Gallery
Scottish Flair Art Gallery
2500 ft
Shopping Area
Eastgate Shopping Centre
3100 ft
Garden
Inverness Botanic Gardens
1.1
mi
Museums
Highland Archive Centre
4500 ft
2 Bught Dr
Inverness Ice Centre
5000 ft
Church
Crown Church
2400 ft
Nearby
Castle
Inverness Castle
1600 ft
Museums
Inverness Museum & Art Gallery
1800 ft
Events
Eden Court Inverness
1700 ft
Church
Inverness Cathedral
2000 ft
Art object
Flora Macdonald statue
1100 ft
Gallery
Castle Gallery
1500 ft
Town House High Street Castle Street/High Street
Inverness Town House
1700 ft
4-9 Huntly Street Highland House of Fraser
The Scottish Kiltmaker Visitor Centre
1500 ft
Church
St Mary's Catholic Church
2000 ft
Garden
Cavell Gardens
3700 ft
1 Ness Bank
Ness Bank Church
600 ft
Store
Judith Glue
1600 ft
3 Bellfield Park
Bellfield Park
1400 ft
22 Bank Street
Dr Black's Memorial Hall
2000 ft
Facing at Ness Bank Gardens Between Ness Bank And 1 Castle Road
Faith Hope and Charity
1000 ft
Unnamed Road
Knocknagael Boar Stone
1300 ft
Bridges
Ness Bridge
1500 ft
Restaurants
by the river cafe @ Highland Hospice
1500 ft
Ness House 1 Bishops Road Highland Hospice
The Bakery
3100 ft
72 Tomnahurich Street
Annabella's cafe
2300 ft
3 Tomnahurich Street
Glenalbyn Bar
2000 ft
2-4 Young Street
The Rendezvous Cafe
2200 ft
14A Church Street
Caledonian
2100 ft
9 High Street The Caledonion Bar
McDonald's
2100 ft
12-22 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Stunning Location
Helpful Staff
Clinical Room Setting
Inadequate Breakfast
7.4/10
Very good
Rooms
7.4
Location
8.6
Service
7.9
Dining
6.7
Guest reviews
7.4/10
based on 20 reviews
8.5
8.5/10 based on 1907 reviews
Alexander
United States of America,
June
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms felt quite clinical with a medical couch rather than a traditional bed, and the lack of toiletries and inadequate lighting made getting ready a challenge. Being in the annex, it felt chilly in the morning. On the bright side, the service was impeccable, with staff always willing to help despite seeming overworked at times. The location was stunning, offering beautiful views of the River Ness and just a short walk from the town center. Dining had its ups and downs, with a good selection of continental breakfast but some expectations not met. Overall, a stay with notable highs and lows.
Rooms
6.0
The rooms felt like a medical setting, and the lack of toiletries and proper lighting made it difficult to get ready. Being in the annex, it felt cold in the morning.
Service
8.0
Despite seeming overworked, the staff was extremely helpful and accommodating, always there to assist with a pleasant demeanor.
Location
9.0
The hotel's location overlooking the River Ness was excellent, offering open views and a lovely short walk to the town center along the riverbank.
Dining
7.0
While the dining experience had a large selection of continental options, some expectations for breakfast were not met.
Facilities
8.0
The facilities provided were sufficient for a comfortable stay.
Stunning Location
Clinical Room Setting
James
United Kingdom,
June
2024
8.0/10
The hotel is beautifully located right next to the scenic river, offering a peaceful stay with friendly staff and good food options. However, the early weekend breakfast timing may not suit all guests. Rooms are spacious and clean, providing a comfortable stay until noon check-out.
Rooms
8.0
The rooms are spacious and clean, ensuring a comfortable stay.
Service
7.0
The staff goes out of their way to be helpful; however, early morning disturbances can be inconvenient.
Location
9.0
The hotel overlooks the river, providing a tranquil setting within walking distance to Inverness center.
Dining
8.0
The a la carte meals, especially the lamb dishes, are excellent, but the breakfast starting time may not be ideal for all guests.
Facilities
8.0
The hotel offers nice dining options and is conveniently located for exploring the beautiful surroundings.
Max
United States of America,
March
2024
6.6/10
The hotel had great views from the rooms and was a good size, but it was too close to a room hosting weddings with loud music till midnight. The exterior looked dirty and run down with workmen blocking our entry, which was disappointing.
Rooms
8.0
The rooms were spacious with great views, but the proximity to noisy wedding events was a downside.
Service
7.0
The staff was attentive, friendly, and efficient, despite being busy. However, having to walk to another hotel for breakfast was a letdown.
Location
6.0
The hotel's only redeeming quality was its beautiful location with open views across the River Ness and a short walk to the town center.
Dining
7.0
The dining experience was generally good with lots of variety, but lacking some local produce and running out of essentials like coffee and plates was disappointing.
Facilities
5.0
The facilities were mediocre with some areas needing improvement.
Seth
United States of America,
February
2024
9.0/10
The hotel's location is superb, directly opposite the river and close to the city center, offering easy access to various attractions. The rooms are beautifully designed and well-located as per my request, providing a comfortable stay. However, the dining experience was in a different building, while the service went above and beyond despite a minor issue with ringing the bell.
Rooms
9.0
The rooms were beautiful and well-located as per my request.
Service
8.0
The staff at the Glen Mhor apartment went above and beyond to ensure my comfort and happiness during my stay.
Location
10.0
The hotel's location was excellent, giving easy walking access to the city center and the river. It was perfect for my needs, being next to the car park entrance and close to the pick-up point for the Loch Ness Marathon.
Dining
9.0
The restaurant offered delicious food with a great buffet selection. The staff were very friendly and accommodating.
Facilities
9.0
The hotel's facilities were well-maintained and added to the overall positive experience.
James
United Kingdom,
February
2024
9.0/10
I was delighted with the hotel's marvelous location by the riverside, just a few minutes away from the High Street in Inverness. The rooms were spacious and lovely, but there was a slight smell of sewage which may be due to weather problems or blocked drains nearby. The service meant a lot to me as the staff reacted quickly to my requests and were so friendly and helpful. The dining experience at the Glen Mhor hotel was superb, offering a great range of foods, although I didn't like the fat or oil some breakfast items were served in. The facilities were top-notch, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms were spacious and lovely, but there was a smell of sewage present, possibly due to external factors.
Service
9.0
The staff were very friendly and helpful, making my stay enjoyable.
Location
10.0
The hotel's location by the riverside was marvellous, providing a peaceful setting within walking distance of Inverness.
Dining
9.0
The dining experience at the Glen Mhor hotel was superb, offering a great variety of foods, though some items were not to my preference.
Facilities
9.0
The facilities at the hotel were excellent, catering to all my needs for a pleasant stay.
Great location
Sewage smell
Billy
United States of America,
January
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The location is absolutely stunning with open views across the River Ness and a short walk into the town center. The service was mostly pleasant and accommodating, although some small mistakes were noticeable. The dining experience, while satisfactory, could use some improvements. The rooms, despite being in a quiet annex, needed some minor maintenance and had a clinical feel to them.
Rooms
7.0
The room I stayed in was in the annex and although it was lovely and quiet, it needed some minor maintenance. It gave off a medical room vibe.
Service
8.0
The staff was extremely helpful and generally pleasant. However, it seemed they were overworked at times, leading to some small mistakes.
Location
9.0
The location of the hotel is excellent, with open views across the River Ness and a short walk to the town center.
Dining
7.0
The dining offerings were varied, and the meals were excellently cooked. However, the ambiance seemed a bit outdated and the breakfast arrangement was inconvenient.
Facilities
7.0
The hotel's facilities were satisfactory, though some minor maintenance issues were noticed.
Bill
United States of America,
January
2024
7.4/10
My stay at the hotel was a mix of great and not-so-great experiences. The rooms were large and comfortable, offering a nice view of the little garden, but they tended to get too hot despite efforts to adjust the radiator. The location was excellent, overlooking the River Ness and just a short walk to the town center, although some noise from outside disturbed my sleep. The service was fantastic overall, but the reception was a bit lackluster at times. The dining experience had its ups and downs, with some dishes not meeting expectations. The facilities were decent, without major issues.
Rooms
7.0
The rooms were large and comfortable, with a view of the little garden, but they got too hot and adjusting the radiator didn't seem effective.
Service
8.0
The service was fantastic overall, but the reception at times felt a bit lackluster.
Location
9.0
The location was excellent, offering open views across the River Ness and just a short walk to the town center.
Dining
6.0
The dining experience was decent overall, with some dishes not meeting expectations in terms of quality.
Facilities
7.0
The facilities were satisfactory without major issues.
Mitchell
United States of America,
January
2024
6.0/10
The hotel overlooks the river, offering lovely views, but the room was very small and not worth the high price. The service was attentive and accommodating despite the busy marathon weekend. The location is on the banks of the River Ness, ideal for exploring on foot, but the dining options were limited. Overall, it's a mixed experience with room for improvement.
Rooms
5.0
The room was very small and in need of refurbishing, falling short for the high price.
Service
8.0
The service was very helpful and considerate, especially during the busy marathon weekend.
Location
7.0
The location on the banks of the River Ness provides a charming setting for exploration on foot.
Dining
5.0
The dining options were very limited, not in line with the rest of the hotel offerings.
Facilities
6.0
The facilities were basic and in need of upgrading to match the overall experience.
Robert
United States of America,
January
2024
6.2/10
My stay at the hotel had its ups and downs. The rooms in the adjoining house were very hot, even with the heating turned low, and the noise was awful, affecting my overall experience. However, the location was excellent, just a few minutes' walk from the city center with lovely views of the River Ness. The service was extremely friendly and helpful, making me feel welcome throughout my visit.
Rooms
5.0
The rooms in the adjoining house were very hot and noisy, affecting my comfort.
Service
9.0
The service was extremely friendly and helpful, which made my stay more enjoyable.
Location
9.0
The hotel's location was excellent, offering scenic views of the River Ness and being just a short walk from the city center.
Dining
5.0
The dining experience was lacking in quality and had some disappointments.
Facilities
5.0
The facilities were extremely bog standard, not meeting my expectations.
Charlie
United Kingdom,
October
2023
6.4/10
My stay at the hotel was a mix of positives and negatives. The room, while basic, was spotlessly clean and adequate for my needs. However, the communication regarding the transition arrangements was lacking. Our accommodation was in the adjacent 'townhouse,' which did not meet the modern standards shown in the pictures. The location was picturesque but had some drawbacks, and the dining experience was not up to par with both service and food quality being subpar.
Rooms
7.0
The room was very basic but spotlessly clean and adequate for my needs despite the transition arrangements and lack of communication. It was not in the main building but in the adjacent 'townhouse,' which was a letdown compared to the modern standards shown in the pictures.
Service
6.0
The service was a mixed experience. While the staff were friendly and helpful, the overall lack of communication about the transition arrangements left much to be desired.
Location
8.0
The location was very picturesque, with beautiful views of the river, spring flowers, and the cathedral opposite. It was ideal for the Eden Court Theatre and the city center itself, making it convenient despite some drawbacks like the motion-activated floodlight that disturbed the night's peace.
Dining
5.0
The dining experience was uncharacteristically bad, with both service and food quality falling short of expectations. It was a disappointment compared to the other aspects of the stay.
Facilities
7.0
The facilities were adequate, though nothing remarkable compared to other aspects of the hotel.
Stephen
United Kingdom,
September
2023
8.0/10
I stayed in the adjoining house/annex but had to walk around and back for meals in the rain, and the bed was hard. However, the rooms were spacious and comfortable with a view of the river. The service was excellent, with delicious buffet options and helpful staff accommodating special requests. The location was superb, with open views of the River Ness and a short walk to the town center. The dining experience had a large choice of continental meals but was a bit overdone for my taste.
Rooms
7.0
The rooms were spacious and comfortable with a view of the river, but some inconvenience getting to meals in the rain and a hard bed.
Service
9.0
The service was excellent, with delicious buffet options and helpful staff accommodating special requests.
Location
9.0
The location was superb, with open views of the River Ness and a short walk to the town center.
Dining
7.0
The dining had a large choice of continental meals but was a bit overdone for my taste.
Facilities
8.0
Christian
United States of America,
September
2023
7.8/10
My stay at the hotel was truly enjoyable. The rooms were spacious and overlooked the beautiful river and bridge, creating a lovely atmosphere, especially at night with all the lights. The super king-size bed was incredibly comfortable, and the amenities provided, like the armchairs, added to the coziness of the room. However, the adjacent car park entrance brought a bit of unwanted traffic noise. Overall, a wonderful room with a great view and comfortable bed.
Rooms
9.0
I loved the spacious room with the super king-size bed and charming armchairs. The view of the river and bridge was fantastic.
Service
7.0
The staff members were friendly and helpful during my stay. However, there were some issues with the service at breakfast where orders were mixed up.
Location
8.0
The location of the hotel was fantastic, ideal for exploring the city, enjoying a riverside walk, and close to bars and shopping areas. Unfortunately, the overzealous security light outside was a minor inconvenience.
Dining
7.0
The dining experience was satisfactory, with a good buffet selection. My partner particularly enjoyed the Japanese dishes. However, there were some issues with the breakfast service.
Facilities
8.0
The facilities at the hotel were adequate, providing everything I needed for a comfortable stay.
Great view
Issues with service
Phil
United States of America,
September
2023
7.6/10
The hotel had basic but pleasant and clean rooms. Despite some noise from the bar until late at night and early morning, the room was wonderful, very spacious with a large bathroom that included a disabled shower with a seat. The staff went above and beyond to ensure our comfort and happiness during our stay, which we really enjoyed overall. The location was excellent for our trip, especially being close to the Eden Court Theatre and the city center. The dining experience was a mix of waiting time and high-quality self-service options. The facilities provided were decent, though there were some recommendations on improving water temperature consistency. Price-wise, it was reasonable but with some ups and downs.
Rooms
8.0
The room was wonderful, very big with a large bathroom featuring a disabled shower with a seat, though the noise from the bar was a bit disturbing through the curtains.
Service
9.0
The staff were very helpful and friendly, going above and beyond to ensure we were comfortable and happy with our stay.
Location
7.0
The location was wonderful with easy walking access to the city center and close views of the river, although it wouldn't make me choose to stay again.
Dining
7.0
The dining experience was very good with self-service options, allowing us to have as much or as little as we wanted, but there were some waiting times in the process.
Facilities
7.0
The facilities were good, with lovely unobstructed views across the river for enjoying a drink or a bar snack, though there was a recommendation to improve the water temperature consistency for a better experience.
Herbert
United Kingdom,
August
2023
8.0/10
The hotel rooms are exceptionally clean and warm, offering all the little extras found in top-class accommodation. The staff really care about your satisfaction, with a high level of service quality. The location is very convenient, close to shopping malls and with an impressive river view. The dining experience could be improved with more local produce options, but the home-made pastries are a nice touch. The facilities are well-maintained and offer a good range of amenities.
Rooms
9.0
The rooms were immaculately clean, warm, and had all the extra amenities expected in high-end accommodation.
Service
7.0
The staff really seemed to care about customer satisfaction, but they appeared overworked which led to some minor mistakes.
Location
9.0
The location is superb, offering a convenient setting close to shopping malls and with a beautiful river view.
Dining
7.0
The dining experience was good overall with friendly staff, but could benefit from more variety of local produce.
Facilities
8.0
The facilities are well-maintained and offer a good range of amenities for guests.
Andrew
United Kingdom,
August
2023
8.4/10
I was delighted with the hotel's unique attic conversion room, despite its curious shape, for £170 per night, with a view of the adjacent building. The service was excellent, starting with a warm welcome at Glen Moir for breakfast and later moving us to a charming 2-bedroom cottage. The location was perfect for my Loch Ness Marathon as it sits by the beautiful River Ness and just across from the Eden Court Theater, with basilica and river views all around.
Rooms
8.0
The attic conversion room was a fascinating space, although it had a peculiar shape. The pricing was reasonable for the night.
Service
9.0
The service was top-notch, with attentive staff that went above and beyond, even arranging for our breakfast at Glen Moir and relocating us to a lovely 2-bedroom cottage near the property.
Location
10.0
The hotel's location by the River Ness was simply beautiful, and its proximity to the Eden Court Theater and the city center made it extremely convenient and picturesque, with restaurants aplenty.
Dining
7.0
The dining experience was decent overall, with slight delays in being served at breakfast, but the poached eggs were cooked to perfection. Room service was prompt and satisfying.
Facilities
8.0
The hotel's facilities were more than adequate, and the additional rooms in the 2-bedroom cottage near the property provided a comfortable and enjoyable stay.